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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harry Mu

September 19, 2024

5  out of  5
rating by Harry Mu
"Jessica Fu was really accomodating and knowlegeable with my case, even going the extra mile with her bilingual abilities to help explain and communicate important points. I also took the driver's insurance seminar taught by Steven Chow in chinese, and there were many important details that were taught in case of accidents and how each insurance plan works. I feel I've had a stellar experience at the office today, and I've not a detail that I can critique!"
We responded:
"Thank you for your wonderful feedback, Harry! We're thrilled to hear about your positive experience with Jessica and Steven. Our team's dedication to providing clear and accessible information is truly valued. We appreciate your support and look forward to assisting you in the future! Thank you, Steven Wang Office"
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CM B

August 20, 2024

5  out of  5
rating by CM B
"Jessica hooked it up. I work in Dana Point but she was the first to answer my (many) calls to other agencies for life insurance. And she answered all of my questions and was far and away the most up front about terms, coverages. She made it easy to take this step; she was a good communicator. I am glad I found Jessica."
We responded:
"Thank you for your kind words, CM B! We're glad to hear that Jessica was able to assist you effectively. Your satisfaction is our priority and we appreciate your faith in her and the rest of our team. We look forward to serving you in the future. Thank you, Steven Wang Office"
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Nicks W

August 13, 2024

5  out of  5
rating by Nicks W
"Audrey is great and extremely helpful! She always went extra miles to answer/resolve customer questions/issues with no exception."
We responded:
"Thank you Nicks for the 5 star review "
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rilla loh

August 10, 2024

5  out of  5
rating by rilla loh
"Jessica is friendly and understanding. She solved my problem right away. And answered many of my questions."
We responded:
"Thank you for your kind words, rilla loh! We're pleased to hear that Jessica met your expectations and was able to assist you with your queries. We prioritize customer satisfaction and we are glad she was able to make your experience an excellent one. Thank you, Steven Wang Office"
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Elaine Lee

August 2, 2024

5  out of  5
rating by Elaine Lee
"8/2/24: Updated and new review I called agent and spoke with Jessica Fu. She is very professional and polite. She went above and beyond to help me. Keep up the great job!! Thank you so much!!!"
We responded:
"Elaine, thank you so much for taking the time to share your feedback. We are committed to meeting your insurance and financial needs at a high level and consistently deliver a remarkable customer experience!"
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Jessica Wen

July 29, 2024

5  out of  5
rating by Jessica Wen
"Audrey at Steven Wang's office has taken care of me and my family for at least the past decade and we are so grateful to have someone so knowledgeable and responsive behind our insurance needs. Thank you for all that you do for us, Audrey!"
We responded:
"We're so glad to hear about your positive experience with Audrey, Jessica. It means a lot to us that you took the time out to share your experience. We'll make sure to pass your appreciation on to Audrey. She'll be thrilled to hear about your kind words. Thank you! Thank you, Steven Wang Office"
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Vince Green

July 28, 2024

5  out of  5
rating by Vince Green
"My family has been a client of Steven Wang for many years. We recently worked with Audrey to get car insurance for our new car. During the process, we also looked into getting life insurance. The process was very simple and Audrey was very patient, thorough, and helpful. I highly recommend this State Farm office for all of your insurance needs."
We responded:
"Thank you for the wonderful review, Vince! We're glad to hear you had a positive experience with Audrey and enjoyed our services. We appreciate your loyal patronage and recommendation. Looking forward to serving your insurance needs for many more years to come! Thank you, Steven Wang Office"
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Lorenzo Eclevia

July 27, 2024

5  out of  5
rating by Lorenzo Eclevia
"One of the few joys of moving into California from Nevada is the small-town feel that Audrey and Zoey give to their clients. The genuine customer service Audrey provided was outstanding."
We responded:
"Thank you for your kind words, Lorenzo! We're glad to know that Audrey and Zoey were able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again soon! Thank you, Steven Wang Office"
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Allan Hon

July 2, 2024

5  out of  5
rating by Allan Hon
"The service at this State Farm office is great! Steven and Sophie were very thorough and helped me to get the best rate for auto/life insurance. Would definitely recommend this office for people looking to get insurance in the future!"
We responded:
"Thanks for the positive review, Allan! We're glad Steven and Sophie could assist you in securing the best rates for your auto/life insurance. We truly appreciate your recommendation and look forward to your continuous support. Thank you, Steven Wang Office"
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JEAN LO

June 28, 2024

5  out of  5
rating by JEAN LO
"I have been with Steven for 20+ years. Recently I was again in an urgent need getting a new/additional car insurance policy, and needless to say, i had to reach out to Steven's team quickly and Jessica was super knowledgeable, efficient, helpful, and I can't say more about her friendliness. She definitely made the whole experience personal and seamless. I highly recommend Steven and his team, especially Jessica, to be anyone's insurance agent."
We responded:
"Thank you so much for your kind words, Jean! We're really touched by your loyalty of 20+ years. Your feedback about Jessica's help and friendliness means a lot to us. We're looking forward to serving you for another 20 years and beyond! Thank you, Steven Wang Office"
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Annie Pham

June 22, 2024

5  out of  5
rating by Annie Pham
"After speaking with Jessica, she was able to help lower my monthly premium! She was extremely understanding and helpful :)"
We responded:
"We're glad to hear that you had a great experience with Jessica, Annie! We are always here to help provide the best insurance for your needs. Thank you for your kind words and for choosing Steven Wang Insurance Agency! Thank you, Steven Wang Office"
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International Home Realty

June 22, 2024

5  out of  5
rating by International Home Realty
"认真又负责。Steven在尔湾是最老牌的保险公司。Sophie是我们一直推荐的保险经纪。时时刻刻与客户更新美国保险政策, 帮助我们买到最优惠价格。同时也根据个人需要量身订做保险方案 真是太贴心了。理赔的流程合理快速, 这才是买保险的最重要的关键。"
We responded:
"非常感谢您的好评,我们很高兴听到您对Steven 和 Sophie的工作表示满意。我们一直致力于为客户提供最佳的保险方案,使他们得到最大的利益。再次感谢您的支持和推荐! Thank you, Steven Wang Office"
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Xicheng Zhao

June 21, 2024

5  out of  5
rating by Xicheng Zhao
"Sophie是我最好的保险专员。给两个女儿买的whole life保险非常靠谱,保靠,感觉特别安心!特别感谢Sophie专业耐心的讲解和答疑。"
We responded:
"非常感谢您的正面反馈,Xicheng Zhao!我们很高兴听到Sophie能帮助您找到适合您女儿的保险。希望未来能继续为您服务! Thank you, Steven Wang Office"
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Jackie Jackie

June 18, 2024

5  out of  5
rating by Jackie Jackie
"I have been a customer of Steven Wang for over 15 years! They are so far away from my location, but that didn’t matter. His office provides great service and all of their staffs are well trained. Audrey is my gal and she always takes good care of me and have all my concerns and questions answered. You are in good hands with them!"
We responded:
"We're so grateful for your trust and support over the last 15 years, Jackie! Audrey is a star member of our team and we're glad to hear that she has been able to guide and assist you. Your satisfaction is our biggest reward! Thank you, Steven Wang Office"
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Lisa Shin

June 18, 2024

5  out of  5
rating by Lisa Shin
"Great experience working with Audrey. She responds quickly, is always helpful, and provides the answers I need. Thank you for your excellent service!"
We responded:
"Thank you for your kind words, Lisa! It's great to hear about your positive experience with Audrey. We will pass on your compliments to her. We strive to keep providing excellent service! Thank you, Steven Wang Office"
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Ricardo Lopez

June 18, 2024

5  out of  5
rating by Ricardo Lopez
"If anyone needs insurance call Audrey she is the best to answer your questions The best customer service I don't think she is 5 starts I give you 100 thank you for all you help in service"
We responded:
"Thank you for your kind words, Ricardo! We're delighted to hear that you had such a positive experience with Audrey and our team. We strive to provide the best service possible, and your feedback is invaluable. Thank you again for choosing Steven Wang Insurance Agency! Thank you, Steven Wang Office"
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Cory Conzelman

June 11, 2024

5  out of  5
rating by Cory Conzelman
"We use Steven's office for our business and personal insurance needs. His office provides great service, responds quickly and always very helpful."
We responded:
"Thank you for your review, Cory! We are thrilled to hear that our team was able to assist with your business and personal insurance needs efficiently. We appreciate your support and hope to continue serving you in the future. Thank you, Steven Wang Office"
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Naz G

June 7, 2024

5  out of  5
rating by Naz G
"Audrey from Steven Wang Insurance Agency is great. Thank you so much for your excellent service and patience."
We responded:
"Thank you for your positive review, Naz! We're glad to hear that you had a great experience with Audrey. Your satisfaction is our top priority. Hope to serve you again in the future! Thank you, Steven Wang Office"
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Siri Galliano

June 1, 2024

5  out of  5
rating by Siri Galliano
"I get immediate response and help when I call or email. I've been with Steven Wang for many years and feel taken care of."
We responded:
"Thank you so much Siri, it's great to know that you feel taken care of by us. We really appreciate your feedback and your continued loyalty to our services. We're here to support you! Thank you, Steven Wang Office"
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JR Paulos

March 25, 2024

5  out of  5
rating by JR Paulos
"Jessica is truly outstanding!"
We responded:
"Thank you for your 5-star rating, JR Paulos! We appreciate your kind words about Jessica and are thrilled to hear about your positive experience with us. Thank you, Steven Wang Office"
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Danny Lu

March 19, 2024

5  out of  5
rating by Danny Lu
"We have been with State Farm for over 40 years. Audrey always helps us by reviewing and updating all our insurance policies to make sure we are covered. Highly recommended for all your insurance needs."
We responded:
"Thank you for your kind words, Danny! We're delighted to hear about your positive experience with Audrey and our team. We're here to provide you with excellent service and ensure that all your insurance needs are met. Thank you for your loyalty and recommendation. Thank you, Steven Wang Office"
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Jenny chen

March 9, 2024

5  out of  5
rating by Jenny chen
"这是一家很专业的保险公司,理赔的速度也非常快工作人员也非常热情,Shaun和Jessica人也非常好每次对我提出的问题能非常迅速的解决让我感觉很安心"
We responded:
"Thank you for your kind words, Jenny! We're delighted to hear about your positive experience with Shaun, Jessica, and our team. We're here to provide you with excellent service and quick claim processing whenever you need it. Thank you for choosing Steven Wang Insurance Agency for your insurance needs! Thank you, Steven Wang Office"
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L M

March 8, 2024

5  out of  5
rating by L M
"Excellent service since we sign up our policy withs Steven's office. Audrey is awesome, always respond timely, we travel often and move our residency as necessary, my phone in often on silent mode to void unnecessary calls. But Audrey is fantastic to make her best efforts to reach me, to ensure that we are update and explain in detail of our coverages, benefits and options. I am very impressed with how informative, helpful and professional that we have received from Audrey and her team members. Highly recommend Steven's office if you consider an honest and reliable services."
We responded:
"Thank you Lin for your 5-star review! We're thrilled to hear about your excellent experience with Audrey and our team. We appreciate your kind words and recommendation. Thank you, Steven Wang Office"
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Michelle Vasquez

March 7, 2024

5  out of  5
rating by Michelle Vasquez
"I recently had the pleasure of working with Audrey at State Farm, and I must say, her assistance was exceptional. We encountered an issue with the State of NY regarding our small business, and Audrey went above and beyond to help us navigate through it. Her professionalism and dedication were evident from the beginning. Audrey took the time to thoroughly understand our situation and quickly formulated a plan of action. I can't thank Audrey enough for her outstanding support. If you're looking for someone who truly cares about their clients and is willing to go the extra mile, I highly recommend Audrey at State Farm. She is a true asset to the team."
We responded:
"Thank you Michelle for the 5-star rating! We are thrilled to hear about your exceptional experience working with Audrey. We appreciate your kind words and recommendation. Thank you, Steven Wang Office"
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Sean Aihara

March 5, 2024

5  out of  5
rating by Sean Aihara
"Had Zoey help me with the motorcycle insurance. She helped me get the best rate and coverage no other place can beat. Thank you!"
We responded:
"Thank you for your kind words, Sean! We're thrilled to hear that Zoey was able to assist you in finding the best rate and coverage for your motorcycle insurance. Our team is always here to help you with your insurance needs. Thank you, Steven Wang Office"