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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mo man suen

August 15, 2025

5  out of  5
rating by mo man suen
"在Michael這裡得到很好的幫助"
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Chloe Zhu

August 15, 2025

5  out of  5
rating by Chloe Zhu
"Jessica is very helpful and articulate about all the information! I enjoyed my experience here. Highly recommend."
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Vibhuti Mehta

August 15, 2025

5  out of  5
rating by Vibhuti Mehta
"Steven is a very friendly and approachable agent. His staff is just wonderful. Sophie is just outstanding. She has helped me out in difficult situations like in filing claims, explaining the Statefarm billing statements and the rates. She has suggested cost saving ideas and saved me lots of money. She listens to the issues patiently and advises solutions accordingly in client’s interest. I have been with Statefarm for long time and have been very happy."
We responded:
"Thank you for your wonderful review, Vibhuti! We're thrilled to hear that Steven and Sophie were able to assist you effectively and make your experience positive. It's great to know that their friendly and attentive service has made a difference in your insurance journey. We appreciate your long-term loyalty and are glad to continue serving you. Thank you, Steven Wang Office"
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Henry X.

August 14, 2025

5  out of  5
rating by Henry X.
"I recently spoke with Jenny regarding both my house insurance and car insurance, and I have to say, she is an absolute delight to work with. From the very beginning, she was friendly, professional, and genuinely interested in making sure I understood all my options. She took the time to answer every question thoroughly, explained everything in clear and simple terms, and never made me feel rushed. Jenny’s positive attitude and approachable personality made what could have been a stressful process feel easy and even enjoyable. She went above and beyond to find the right solutions for my needs, and it’s clear she truly cares about helping her clients. I walked away from our conversation feeling confident in my coverage and grateful for her help. If you’re looking for someone who is not only knowledgeable but also kind, patient, and a pleasure to deal with, Jenny is the person you want in your corner. Highly recommend!"
We responded:
"Thank you for your wonderful feedback about Jenny! We're thrilled to hear that she provided such exceptional service and made your insurance experience enjoyable. Your confidence in your coverage means a lot to us, and we'll be sure to share your kind words with her. We appreciate your recommendation and look forward to assisting you in the future. Thank you, Steven Wang Office"
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lucy weng

August 14, 2025

5  out of  5
rating by lucy weng
"Jenny 太棒棒了!"
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Alieen Ren

August 13, 2025

5  out of  5
rating by Alieen Ren
"感谢Sophie的耐心服务!非常推荐。"
We responded:
"感谢您的好评!我们很高兴您对Sophie的服务感到满意。期待您再次光临! Thank you, Steven Wang Office"
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Karissa Ly

August 12, 2025

5  out of  5
rating by Karissa Ly
"Jessica was of excellent help when I came into her office. Her clarity and bright personality was comforting to a new customer like me! I highly recommend her."
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Oai Ly

August 12, 2025

5  out of  5
rating by Oai Ly
"Jessica is a great person to work with. Great personality"
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Zhihao Qiu

August 12, 2025

5  out of  5
rating by Zhihao Qiu
"We have been working with statefarm for the past 10 years, we are really satisfied with their service and everything. 😀"
We responded:
"Thank you for your kind words and for being a loyal customer for the past 10 years! We're thrilled to hear that you're satisfied with our service. Your support means a lot to us, and we look forward to continuing to serve you in the future. Thank you, Steven Wang Office"
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Eric Yu

August 9, 2025

5  out of  5
rating by Eric Yu
"Super professional and responsive agent. Homeowners insurance price is competitive."
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Janelle Stinson

August 8, 2025

5  out of  5
rating by Janelle Stinson
"Jessica was very helpful. She made everything simplified for a smoothe experience."
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Robin Stinson

August 8, 2025

5  out of  5
rating by Robin Stinson
"Jessica was very helpful and nice"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Jessica provided you with helpful and friendly service. Your satisfaction is our priority, and we appreciate your support. We look forward to seeing you again soon! Thank you, Steven Wang Office"
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grace lin

August 8, 2025

5  out of  5
rating by grace lin
"Jessica Fu has been very helpful in reassessing my policies. After working with a few out-of-state State Farm branches, Steve’s team’s customer service has far surpassed the others."
We responded:
"Thank you for your great review! We're thrilled to hear that Jessica Fu provided you with exceptional service and assistance in reassessing your policies. We take pride in our customer service, and it's wonderful to know that Steve’s team stood out to you. We appreciate your feedback and look forward to continuing to serve you! Thank you, Steven Wang Office"
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M W

August 7, 2025

5  out of  5
rating by M W
"I wanted to share a good experience with Steven Wang State Farm agency office. I needed to add a new (to me) car to our policy and Jessica Fu helped me with this. It was a great experience as she made it very easy and painless. I also had excellent and prompt service from Jacky Yeh in the same office. Thanks again."
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Den

August 7, 2025

5  out of  5
rating by Den
"I had a great experience at State Farm! Michael was incredibly nice, professional, and truly went above and beyond to help me. He explained everything clearly, answered all my questions with patience, and always put himself in the customer’s shoes. The whole process was smooth and stress-free. Highly recommend their excellent service!"
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Paoan lee

August 7, 2025

5  out of  5
rating by Paoan lee
"Very good"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to serving you again soon! Thank you, Steven Wang Office"
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Tom Feng

August 3, 2025

5  out of  5
rating by Tom Feng
"I have been with Steve's office since 2018 and am extremely happy with their service. The people working there are very friendly and knowledgeable, especially Shawn and Jessica. I sincerely appreciate their quick help."
We responded:
"Thank you for your kind words and for being a valued client since 2018. We're thrilled to hear that Shawn and Jessica have provided you with excellent service. Your appreciation means a lot to our team, and we look forward to continuing to support you in the future. Thank you, Steven Wang Office"
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Sandra Reese

July 28, 2025

5  out of  5
rating by Sandra Reese
"Jessica Fu really took the time to answer all of the questions I had on my auto and homeowner's policies. She provided excellent customer service!"
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Y Z

July 25, 2025

5  out of  5
rating by Y Z
"Have been their customer over 20+ years, especially met with Steven Wang and Jessica Fu recently regarding some insurance products. They had the pre-prepared materials ready before the meeting, and during the meeting their professional attitude and profound knowledge are very impressive and helpful. Greatly appreciated for your time and effort!"
We responded:
"Thank you for your kind words and for being a loyal customer for over 20 years. We're glad to hear that your recent meeting with Steven Wang and Jessica Fu was helpful and informative. Our team works hard to prepare and provide the best service possible, and your appreciation means a lot to us. We look forward to continuing to assist you with your insurance needs in the future. Thank you, Steven Wang Office"
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YAN FAN

July 22, 2025

5  out of  5
rating by YAN FAN
"Jessica Fu, warm and responsible, helped me resolve my questions about insurance. Thanks!"
We responded:
"We're thrilled to hear about your positive experience with Jessica Fu! She truly exemplifies our commitment to providing warm and responsible service. Thank you for taking the time to share your feedback. Your satisfaction is our priority! Thank you, Steven Wang Office"
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Alex Wang

July 22, 2025

5  out of  5
rating by Alex Wang
"Sophie was incredibly helpful, knowledgeable, and made the experience smooth and pleasant."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Sophie provided you with such a positive experience. We appreciate your kind words and look forward to serving you again in the future. Thank you, Steven Wang Office"
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Jason Martell

July 19, 2025

1  out of  5
rating by Jason Martell
"Way too expensive and as soon as you get any type of damage to your vehicle, they hike the rates I had to replace my windshield and then two weeks later my rate for my vehicle went up 22%. These people are a rip off."
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Chyong Jy Nien

July 9, 2025

5  out of  5
rating by Chyong Jy Nien
"I’ve been with State Farm for many years, and working with Jessica has been a great experience. She is not only friendly and professional but also incredibly resourceful. She took the time to answer all my questions thoroughly and made the entire process so smooth and stress-free. It’s clear she truly cares about helping her customers and goes above and beyond to provide excellent service. I highly recommend working with Jessica."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Jessica has made such a positive impact on your time with State Farm. Her dedication to providing excellent service and support is truly commendable. We appreciate your recommendation and look forward to continuing to serve you in the future. Thank you, Steven Wang Office"
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Samuel Lee

July 1, 2025

5  out of  5
rating by Samuel Lee
"Even though it is the first chaotic operating day after relocating from 15333 Culver Drive to this 9279 Research Dr. Irvine new location, Ms. Sophie Chen, the insurance agent, is still able to process my new vehicle insurance needs in a matter of seconds."
We responded:
"Thank you for your understanding and kind words during our transition to the new location. We're thrilled to hear that Sophie was able to assist you quickly with your vehicle insurance needs. Your satisfaction is our priority, and we appreciate your support as we settle in. We look forward to serving you at our new address! Thank you, Steven Wang Office"
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April Yu

June 25, 2025

5  out of  5
rating by April Yu
"Very patient to answering questions, provide detailed explanations, helps a lot to understand insurance policy and provide multiple options for me to make sure I have the best and cost effective coverage"
We responded:
"Thank you for your positive feedback! We're glad to hear that our team was able to assist you with your insurance needs and provide you with clear explanations and options. Your understanding and satisfaction are important to us. We appreciate your trust in our services and look forward to helping you in the future. Thank you, Steven Wang Office"